People who know internets.

Crazy Ivan · 03-31-2006, 05:05 AM

The woman I am working for doing video stuff asked me tonight to migrate her website or her. She neve really asked if I know how to do this, she just commanded me to do it. Basically she wants www.reelcelebrities.tv to be moved to www.yvettevega.net, which she purchased today. Then she sent me a bunch of website info. I tried googling to find help, and I used the live support on the host website (hostforweb.com) but to no avail. If anyone has any idea what the fuck she's talking about and how I go about doing this, it would be greatly appreciated.

Patrick Rasmussen · 03-31-2006, 07:27 AM

Quote:

Originally Posted by Crazy Ivan

migrate her website or her.

or her what? If she just said 'migrate', then I assume she just means upload it all to that domain, I dont know really

Rabid Dinosaur · 03-31-2006, 07:38 AM

For her.

Melrose Let Down · 03-31-2006, 08:05 AM

Hey peter, all you really have to do is tell one domain to point at the other.

For example, I own euphoricrc.com and speartowardai.com.

If you visit speartowardai.com, it will just point you to euphoricrc.com, but it will still say "speartowardai.com" in the address bar, and it will display the subpages as "speartowardai.com/index.htm" even though that index file is actually hosted at "euphoricrc.com/index.htm"

To do it, you must use the control panel of the company who sold you the domain, or email them and tell them that you want to set a pointer for one of the sites. If you know where the domains were purchase, godaddy.com for example, you just head over to godaddy.com, log in, and it will allow you to adjust your pointers. If she has the info on where she bought the domain, and what her account and pass are, you should be able to do it no problem.

The only problem is if she wants to get rid of that old site all together, like... if she didn't want to pay the renewal fees on that domain anymore. If that were the case, I don't think there would be any way to do it, except to download all the content off of the old site, and upload it to the new site. But with a good FTP program, it wouldn't be that hard. You could just download the root folder, with everything in it, then reupload to the other site, and it would all work perfectly... assuming the links in the html were relative, which they most likely are. And even if they were not, you could do a batch run in dreamweaver and replace all occurances of the old domain with the new one.

The other thing that you would have to do, if she wanted to get rid of the old domain, would be to set the DNS of the new site. The DNS has to point to your webhost. hostforweb.com would tell you what the DNS needed to be, and you would just use the control panel from the site the domain was purchase from to set it. If she's keeping the old site, you don't need this step, but if she does want to get rid of the old domain, just let me know and I can walk you through this step. It's not very hard at all.

Crazy Ivan · 03-31-2006, 06:44 PM

Thank you for your help. Okay, here's what I was able to figure out. She is not renewing reelcelebrities.tv, so unfortunately I cannot just put up a redirect. I can access cpanel on that site, but for some reason when I try to acces yvettevega.net/cpanel it doesn't work. I already downloaded all the files from the server for reelcelebrities, but now I have no way of uploading them to yvettevega. I talked to hostforweb last night and they first said I need to use the WHM on reelcelebrities.tv, but when I tried to enter the login/pass I use for cpanel, it would not let me in. Then the guy said I had to submit a help ticket. I did that, and wrote " I am trying to change the domain of my website from the expiring reelcelebrities.tv to the newly purchased yvettevega.net but can't seem to do this in cpanel. I need to change my nameservers to reflect this change as well, but I am not sure how to do this."

It took them forever to write me back, but today they replied with
"Greetings, sorry for delay.

Domain changed, naemservers are same:

ns.hostforweb.net
ns2.hostforweb.net
Max J.
HostForWeb, Inc VP.
http://forums.hostforweb.com
https://support.hostforweb.com/faq.php
Flash Tutorials!http://www.hostforweb.com/flash.html "

Now, obviously if you try to visit yvettevega.net or reelcelebrities.tv, you will see that nothing has been changed. At this point I am very frustrated and I have no idea what to do. I need to have this done this afternoon or she is going to bite my head off.

Brimz · 03-31-2006, 08:39 PM

It takes a while for the domains to switch, usually around a day.

Crazy Ivan · 03-31-2006, 08:52 PM

So you're saying that they've taken care of it, and it should be done? I don't need to do anything else? Cuz if so then that would be awesome.

Melrose Let Down · 03-31-2006, 09:26 PM

I can't really understand what he is telling you in that ticket response. He just lists the two nameservers for hostforweb.com

Were the domains purchased from host for web as well? If so, i guess he may have been able to make the whole switch for you, but if they were registered at a different site, he would not have been able to. Anyhow, I can't really understand what he did. Perhaps you should wait a day and see if the switch kicks in. If the lady bugs you about it, just tell her that switching domains takes time, and it can't be done in a day.

Perhaps he added the yvettevega.com domain to the hosting account, and you can now access it via FTP, and upload everything. Perhaps that is what he was trying to say. But I don't really know. Maybe you can log in to the hostforweb control panel and see if the yvettevega url is listed, and then get into the file directory and see if anything is there.

Crazy Ivan · 03-31-2006, 09:34 PM

I think everything was purchased with hostforweb.com but I'm not positive. And yes, that reply pissed me off as well, the guy could have at least elaborated, since I tried to make it clear I had no idea what I was talking about. I guess I'll just wait and see. I tried logging into yvettevega.net cpanel again, but still nothing happens.

Space Goat · 03-31-2006, 09:45 PM

You should be done Peter; it will take at least a day for the new domain name to register all around the world. You may notice it working with some ISPs before others.

Melrose Let Down · 03-31-2006, 09:57 PM

Yeah, if the domains were registered with hostforweb, he should have been able to make the changes for you. It might be done with.

Brimz · 04-01-2006, 12:33 PM

Quote:

Originally Posted by Crazy Ivan

So you're saying that they've taken care of it, and it should be done? I don't need to do anything else? Cuz if so then that would be awesome.

Yeah, it seems that way.

Lyntan · 04-01-2006, 12:39 PM

Yeah I'm pretty sure that's it.

Battletoads · 04-01-2006, 02:53 PM

you know what's NOT funny anymore? saying internets.

Pirate Balloon · 04-01-2006, 02:57 PM

Like acts without act tags.

Crazy Ivan · 04-03-2006, 08:03 AM

Okay, so it obviously has not been switched. I am up against a wall here, does anyone have any ideas?

Melrose Let Down · 04-03-2006, 08:53 AM

The first thing I would do is respond to that ticket and tell the guy that you are a novice and you need more than one sentence. Explain that you will not be renewing the old domain, and you want to move the entire site to a new domain. Ask him to give some detail about what he did, and then ask him what is left for you to do.

A good hosting company will generally provide a lot of help.

Anyhow, I think that he has just set up the DNS for that server. So all you would need to do now is download the contents of the old site, and reupload them to the new site. Using a good FTP, like WS_FTP, you should be able to do that fairly easily by just downloading the root folder, which should contain everything.

The only thing you would need to do is set up an FTP account that gives you access to the new directory. You might want to include an inquiry about that in your response to the host.

EDIT: also, as I mentioned before. The easiest thing to do is to set a pointer for the new RUL, so that it points to the old site. Obviously, the old site is not going to be around forever, but it would be the easiest way to get the new site in working order until you can transfer the contents to the new domain. You can probably just ask the host to set that pointer for you. Otherwise, you should be able to do it from the domains control panel.

Crazy Ivan · 04-04-2006, 06:16 AM

Thank you, I am trying that and awaiting their response. I still cannot acces cpanel or anything at yvettevega.net, so I cannot upload any content. I have reelcelebrities.tv backed up on my computer in the meantime.

Sinarach · 04-04-2006, 09:48 AM

You don't need to do any of that or access cpanel. If she is changing her domain and letting the other one expire, why not just FTP the old stuff into the new server? The FPt/server details ought to be in that email from hostforweb.com

Melrose Let Down · 04-04-2006, 09:55 AM

Well, generally you have to set up a new FTP account, or configure your old one to work with the new domain when you add one. And I've never received FTP information in an email from a hosting company. Generally you have to access the control panel to set up an account... either that or you need to email the hosting company and have them set one up for you.

Sinarach · 04-04-2006, 10:00 AM

Odd, I've always had the user/pass sent to me with the invoice.

Melrose Let Down · 04-04-2006, 11:43 AM

That seems odd because I would assume most hosting providers allow you to choose your own username and pass. They don't just randomly make them up.

The might include the FTP server address in an invoice, but I doubt most companies just automatically assign you a name and pass.

Crazy Ivan · 04-04-2006, 08:32 PM

I recieved no ftp info with the email she forwarded to me, just a refrence number and a username/pass combo for the new domain. If she just purchased, the domain, but not cecessairly space to go with it, would all this remain the same? Also, this is the new reply I got when I submitted the new ticket:

Peter, its all set on our end.

You just need to go to your yvettevega.net domain registrar and change nameservers to ns41.hostforweb.net/ns42.hostforweb.net

Melrose Let Down · 04-04-2006, 08:38 PM

Ok, so according to that, the domain was not registered at hostforweb.net

You need the username/pass for the place she registered the domain. Their are lots of different sites where you can register a domain name. Register.com, godaddy.com, domains.com, etc.

You need to find out where she registered the domain, and you need the account name and password for that site. Tell her that you cannot make the neccesary changes unless she has that information for you. Once you have that stuff, log in at the registrar site, and there will be a little control panel that will let you change a few things about the domain settings. One menu should say something about DNS or domain nameservers. You'll just need to type in the nameservers posted above.

But without knowing where she purchased them, and what her account name and pass are, you won't be able to do anything. So make sure she knows that.

Crazy Ivan · 04-04-2006, 08:40 PM

Yeah but that's just it, I already asked her about it, and she claims she bought it at hostforweb.com. So it's the same company as the one that registered reelcelebrities.tv.

03-31-2006, 05:05 AM	#1
Crazy Ivan Senior Member Join Date: Dec 2001 Posts: 9,462	People who know internets. The woman I am working for doing video stuff asked me tonight to migrate her website or her. She neve really asked if I know how to do this, she just commanded me to do it. Basically she wants www.reelcelebrities.tv to be moved to www.yvettevega.net, which she purchased today. Then she sent me a bunch of website info. I tried googling to find help, and I used the live support on the host website (hostforweb.com) but to no avail. If anyone has any idea what the fuck she's talking about and how I go about doing this, it would be greatly appreciated.

03-31-2006, 08:39 PM	#6
Brimz Senior Member Join Date: Apr 2002 Posts: 6,318	It takes a while for the domains to switch, usually around a day.
Brimz Senior Member Join Date: Apr 2002 Posts: 6,318

04-01-2006, 12:39 PM	#13
Lyntan Senior Member Join Date: Apr 2002 Posts: 14,315	Yeah I'm pretty sure that's it.
Lyntan Senior Member Join Date: Apr 2002 Posts: 14,315

04-04-2006, 09:48 AM	#19
Sinarach Banned Join Date: Oct 2001 Posts: 5,154	You don't need to do any of that or access cpanel. If she is changing her domain and letting the other one expire, why not just FTP the old stuff into the new server? The FPt/server details ought to be in that email from hostforweb.com
Sinarach Banned Join Date: Oct 2001 Posts: 5,154

04-04-2006, 10:00 AM	#21
Sinarach Banned Join Date: Oct 2001 Posts: 5,154	Odd, I've always had the user/pass sent to me with the invoice.
Sinarach Banned Join Date: Oct 2001 Posts: 5,154

03-31-2006, 07:38 AM	#3
Rabid Dinosaur Senior Member Join Date: Jan 2002 Posts: 14,894	For her.

03-31-2006, 08:05 AM	#4
Melrose Let Down Senior Member Join Date: Sep 2002 Posts: 10,566	Hey peter, all you really have to do is tell one domain to point at the other. For example, I own euphoricrc.com and speartowardai.com. If you visit speartowardai.com, it will just point you to euphoricrc.com, but it will still say "speartowardai.com" in the address bar, and it will display the subpages as "speartowardai.com/index.htm" even though that index file is actually hosted at "euphoricrc.com/index.htm" To do it, you must use the control panel of the company who sold you the domain, or email them and tell them that you want to set a pointer for one of the sites. If you know where the domains were purchase, godaddy.com for example, you just head over to godaddy.com, log in, and it will allow you to adjust your pointers. If she has the info on where she bought the domain, and what her account and pass are, you should be able to do it no problem. The only problem is if she wants to get rid of that old site all together, like... if she didn't want to pay the renewal fees on that domain anymore. If that were the case, I don't think there would be any way to do it, except to download all the content off of the old site, and upload it to the new site. But with a good FTP program, it wouldn't be that hard. You could just download the root folder, with everything in it, then reupload to the other site, and it would all work perfectly... assuming the links in the html were relative, which they most likely are. And even if they were not, you could do a batch run in dreamweaver and replace all occurances of the old domain with the new one. The other thing that you would have to do, if she wanted to get rid of the old domain, would be to set the DNS of the new site. The DNS has to point to your webhost. hostforweb.com would tell you what the DNS needed to be, and you would just use the control panel from the site the domain was purchase from to set it. If she's keeping the old site, you don't need this step, but if she does want to get rid of the old domain, just let me know and I can walk you through this step. It's not very hard at all.

03-31-2006, 06:44 PM	#5
Crazy Ivan Senior Member Join Date: Dec 2001 Posts: 9,462	Thank you for your help. Okay, here's what I was able to figure out. She is not renewing reelcelebrities.tv, so unfortunately I cannot just put up a redirect. I can access cpanel on that site, but for some reason when I try to acces yvettevega.net/cpanel it doesn't work. I already downloaded all the files from the server for reelcelebrities, but now I have no way of uploading them to yvettevega. I talked to hostforweb last night and they first said I need to use the WHM on reelcelebrities.tv, but when I tried to enter the login/pass I use for cpanel, it would not let me in. Then the guy said I had to submit a help ticket. I did that, and wrote " I am trying to change the domain of my website from the expiring reelcelebrities.tv to the newly purchased yvettevega.net but can't seem to do this in cpanel. I need to change my nameservers to reflect this change as well, but I am not sure how to do this." It took them forever to write me back, but today they replied with "Greetings, sorry for delay. Domain changed, naemservers are same: ns.hostforweb.net ns2.hostforweb.net Max J. HostForWeb, Inc VP. http://forums.hostforweb.com https://support.hostforweb.com/faq.php Flash Tutorials!http://www.hostforweb.com/flash.html " Now, obviously if you try to visit yvettevega.net or reelcelebrities.tv, you will see that nothing has been changed. At this point I am very frustrated and I have no idea what to do. I need to have this done this afternoon or she is going to bite my head off.

03-31-2006, 08:52 PM	#7
Crazy Ivan Senior Member Join Date: Dec 2001 Posts: 9,462	So you're saying that they've taken care of it, and it should be done? I don't need to do anything else? Cuz if so then that would be awesome.

03-31-2006, 09:26 PM	#8
Melrose Let Down Senior Member Join Date: Sep 2002 Posts: 10,566	I can't really understand what he is telling you in that ticket response. He just lists the two nameservers for hostforweb.com Were the domains purchased from host for web as well? If so, i guess he may have been able to make the whole switch for you, but if they were registered at a different site, he would not have been able to. Anyhow, I can't really understand what he did. Perhaps you should wait a day and see if the switch kicks in. If the lady bugs you about it, just tell her that switching domains takes time, and it can't be done in a day. Perhaps he added the yvettevega.com domain to the hosting account, and you can now access it via FTP, and upload everything. Perhaps that is what he was trying to say. But I don't really know. Maybe you can log in to the hostforweb control panel and see if the yvettevega url is listed, and then get into the file directory and see if anything is there.

03-31-2006, 09:34 PM	#9
Crazy Ivan Senior Member Join Date: Dec 2001 Posts: 9,462	I think everything was purchased with hostforweb.com but I'm not positive. And yes, that reply pissed me off as well, the guy could have at least elaborated, since I tried to make it clear I had no idea what I was talking about. I guess I'll just wait and see. I tried logging into yvettevega.net cpanel again, but still nothing happens.

03-31-2006, 09:45 PM	#10
Space Goat Administrator Join Date: Sep 2001 Posts: 6,043	You should be done Peter; it will take at least a day for the new domain name to register all around the world. You may notice it working with some ISPs before others.

03-31-2006, 09:57 PM	#11
Melrose Let Down Senior Member Join Date: Sep 2002 Posts: 10,566	Yeah, if the domains were registered with hostforweb, he should have been able to make the changes for you. It might be done with.

04-01-2006, 02:53 PM	#14
Battletoads Senior Member Join Date: Mar 2003 Posts: 6,605	you know what's NOT funny anymore? saying internets.

04-01-2006, 02:57 PM	#15
Pirate Balloon Senior Member Join Date: Dec 2003 Posts: 7,911	Like acts without act tags.

04-03-2006, 08:03 AM	#16
Crazy Ivan Senior Member Join Date: Dec 2001 Posts: 9,462	Okay, so it obviously has not been switched. I am up against a wall here, does anyone have any ideas?

04-03-2006, 08:53 AM	#17
Melrose Let Down Senior Member Join Date: Sep 2002 Posts: 10,566	The first thing I would do is respond to that ticket and tell the guy that you are a novice and you need more than one sentence. Explain that you will not be renewing the old domain, and you want to move the entire site to a new domain. Ask him to give some detail about what he did, and then ask him what is left for you to do. A good hosting company will generally provide a lot of help. Anyhow, I think that he has just set up the DNS for that server. So all you would need to do now is download the contents of the old site, and reupload them to the new site. Using a good FTP, like WS_FTP, you should be able to do that fairly easily by just downloading the root folder, which should contain everything. The only thing you would need to do is set up an FTP account that gives you access to the new directory. You might want to include an inquiry about that in your response to the host. EDIT: also, as I mentioned before. The easiest thing to do is to set a pointer for the new RUL, so that it points to the old site. Obviously, the old site is not going to be around forever, but it would be the easiest way to get the new site in working order until you can transfer the contents to the new domain. You can probably just ask the host to set that pointer for you. Otherwise, you should be able to do it from the domains control panel.

04-04-2006, 06:16 AM	#18
Crazy Ivan Senior Member Join Date: Dec 2001 Posts: 9,462	Thank you, I am trying that and awaiting their response. I still cannot acces cpanel or anything at yvettevega.net, so I cannot upload any content. I have reelcelebrities.tv backed up on my computer in the meantime.

04-04-2006, 09:55 AM	#20
Melrose Let Down Senior Member Join Date: Sep 2002 Posts: 10,566	Well, generally you have to set up a new FTP account, or configure your old one to work with the new domain when you add one. And I've never received FTP information in an email from a hosting company. Generally you have to access the control panel to set up an account... either that or you need to email the hosting company and have them set one up for you.

04-04-2006, 11:43 AM	#22
Melrose Let Down Senior Member Join Date: Sep 2002 Posts: 10,566	That seems odd because I would assume most hosting providers allow you to choose your own username and pass. They don't just randomly make them up. The might include the FTP server address in an invoice, but I doubt most companies just automatically assign you a name and pass.

04-04-2006, 08:32 PM	#23
Crazy Ivan Senior Member Join Date: Dec 2001 Posts: 9,462	I recieved no ftp info with the email she forwarded to me, just a refrence number and a username/pass combo for the new domain. If she just purchased, the domain, but not cecessairly space to go with it, would all this remain the same? Also, this is the new reply I got when I submitted the new ticket: Peter, its all set on our end. You just need to go to your yvettevega.net domain registrar and change nameservers to ns41.hostforweb.net/ns42.hostforweb.net

04-04-2006, 08:38 PM	#24
Melrose Let Down Senior Member Join Date: Sep 2002 Posts: 10,566	Ok, so according to that, the domain was not registered at hostforweb.net You need the username/pass for the place she registered the domain. Their are lots of different sites where you can register a domain name. Register.com, godaddy.com, domains.com, etc. You need to find out where she registered the domain, and you need the account name and password for that site. Tell her that you cannot make the neccesary changes unless she has that information for you. Once you have that stuff, log in at the registrar site, and there will be a little control panel that will let you change a few things about the domain settings. One menu should say something about DNS or domain nameservers. You'll just need to type in the nameservers posted above. But without knowing where she purchased them, and what her account name and pass are, you won't be able to do anything. So make sure she knows that.

04-04-2006, 08:40 PM	#25
Crazy Ivan Senior Member Join Date: Dec 2001 Posts: 9,462	Yeah but that's just it, I already asked her about it, and she claims she bought it at hostforweb.com. So it's the same company as the one that registered reelcelebrities.tv.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode